SOCCER LOCKER MIAMI, a Ziggy's Soccer Inc.
Company, respects your personal information. Each customer
is treated with respect honesty and trust. We do not sell,
rent, or loan any information regarding our customers. Any
information taking from our customers will only be use to
improve our service to better satisfied our customer needs.
We follow this policy not just because it is the law, but
because we believe that it is the right thing to do. Orders
received after 2:30 PM Mon-Fri will be processes the next
business day. Saturday and Sunday orders will be processes
on Monday or next business day.
SAFETY AND SECURITY POLICY
SOCCERLOCKER.COM is a 100% secure web site.
Shopping with credit cards is safe. We use Concord servers
for collecting your credit card information. Concord provides
data encryption, server authentication, message integrity
and optional client authentication for a Transmission Control
Protocol (TCP)/IP connection by using Secure Sockets Layer
(SSL) protocol, version 3.0. Secure Sockets Layer (SSL) is
an advanced encryption technology that works with Netscape
Navigator, Microsoft Internet Explorer, and AOL. With cutting
edge technology SoccerLocker.com assures our customers a smooth
and secure shopping experience. Shopping with
us is risk free.
If you would still prefer to telephone us with your credit
card information, you can call 1-866-95-SOCCER(762237) or
(305) 670-9100 outside the U.S. You can also fax us at (305)
670-1042. Our Customer Service Team is available to assist
you with all your needs Monday through Friday 10 a.m. to 7
p.m. (EST).
INTERNATIONAL DELIVERY POLICY
International customers will be required by their country
to pay duties and taxes before they receive their package.
These rates vary by country. Please take note of this extra
cost, as it is not included with your Soccer Locker merchandise
and shipping charges.
NO
RISK RETURN/EXCHANGE POLICY
Returning New Items
All products sold our picked by our staff, players and coaches,
making our product selection unique. Here at Soccer Locker
Miami we know that sometimes the item that you bought turns
out to be different than what you expected. For a full refund
for the cost of the item or exchange, the item must be returned
in its original condition and if sold as a set (i.e. warm-up
pant and jacket) it must be returned as a set. For exchange
items, the customer will pay for the shipping charges back
to Soccer Locker and we will pay for the shipping back to
the customer. Almost all items that have been worn outside
(especially shoes) will show signs of wear and will no longer
be in original condition, thus it is important to try everything
on indoors or we cannot accept or process your return. If
we sent you the wrong item in error, we will, of course, pay
the shipping costs. We ship all exchange orders back to you
for FREE (UPS Ground service) in consideration
of our error and the welfare of your business with us.
Soccer Locker Miami
9492 S. Dixie Highway
Miami, FL 33156
Please understand that we cannot accept COD's or packages
marked "Bill Recipient" and please keep the receipt or tracking
number of your returned package in the event it is delayed
or lost in transit. All refunds will be for merchandise only;
we cannot refund shipping costs unless the item was sent in
error.
There are NO returns allowed on Sale Items, customized items,
videos, or DVD's with opened packaging.
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